P2P · escrow
P2P escrow explained: what it protects and what it cannot
Exchange escrow can hold crypto while a buyer completes a permitted payment, but it is not a replacement for careful verification. It works only within the platform flow and according to the evidence and policies the platform accepts.
What escrow does
Escrow prevents the seller from moving the crypto while an eligible order is open. It creates a process for release or review rather than a guarantee that payment claims are true.
What evidence matters
The platform record, bank confirmation and in-platform messages are usually more useful than screenshots sent outside the order. Preserve a clear timeline.
When to use a dispute
Use the exchange's dispute process if the stated conditions are not met. Do not agree to informal refunds, releases or new payment instructions outside the order.
Before you act
- Keep payment and communication inside the official order flow.
- Verify cleared funds independently before releasing crypto.
- Do not cancel an order merely because a counterparty asks to continue elsewhere.
- Use the platform dispute option when facts conflict.
Questions this page answers
Does escrow guarantee that a P2P trade cannot be fraudulent?
No. It reduces one custody risk inside the exchange flow, but false payment claims, account issues and policy violations still require caution.
Can a seller release crypto after seeing a transfer screenshot?
A screenshot is not independent confirmation. Follow platform guidance and verify the incoming payment through the appropriate account.
Methodology and limits
This is a general explanation of exchange escrow. Individual exchanges have different dispute rules, evidence standards and payment-method restrictions.
- Official exchange P2P escrow and dispute documentation is the primary source.
- Bank transaction records provide more reliable payment confirmation than unaudited screenshots.